Frequently Asked Questions
How long does it take to complete a branding project?
This is dependent on the revisions. I like to keep a 3 day turnaround excluding weekends for all revision rounds. Finalizing the branding can take up to 5 days on my end.
How long does a Website project take?
I propose 1 month of editing from start date. This is what I've found to be a steady, manageable pace but they can also go quicker. Depending on how organized you are with your copy and images it can help move the project along. It is also dependent on revision rounds as your time will be needed for looking over the website.
What Website platforms do you work with?
I am a Squarespace Expert and Circle Member so I love and recommend Squarespace a lot. I also bulid Shopify Websites. Those are the main two I work with.
I also am very familiar with Wix although I don't recommend it. I love Webflow but am not an expert in it. There are a few others I work in but I do try to keep the websites I build in Squarespace and Shopify.
Do you accept payment plans?
Yes! Anywhere from 2-5 payments depending on the project total and there is a time schedule created when you choose to work with me.
How do you accept payment?
I accept checks and venmo at no charge. If you want to use a card I have an invoicing system and 2.9% is added to the total.
Can I set up a session to see if we are a good fit?
I have a questionnaire you can fill out and I do offer consultation calls at a lower rate than my hourly rate.
Do you offer discounts?
I do not offer any discounts at this time on single projects. If you are signing up as a 3 month retaining client, there is a discount on the first month. If you are signing up as a 6 month retaining client, there is a discount on the first 3 months.
How do I start working with you?
On my Book Now page in the navigation is the easiest way to start the process. Once you're on that page you'll be prompted to start working with me.
Do you offer refunds?
No I do not offer refunds for any time spent on a project. There is a section in my contract that communicates how that is handled.
What if I'm not sure what I need for my business?
No worries! I help with this a lot through my consultations and coaching. Head to my services page and you will be directed too consulting/coaching from there.
Do you require a deposit?
Yes. Depending on the amount of payments for the project, a percentage is required in order to start the project.